1875-A 20 Fr Gad-1063 F-533

Shipping & Delivery

All orders are processed and shipped from our Bundaberg store within 2–3 business days. We ship Australia-wide using Australia Post, with tracking included on every order so you can follow your delivery from dispatch to your door. We currently don't ship internationally.

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Returns

Due to market volatility, all bullion and precious metal sales are final. We generally do not provide a refund for change of mind, price changes, financial circumstances or delays in payment.

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Understanding verification on our products

Spencer Bullion Exchange complies with Australian Government anti-money laundering and counter-terrorism financing (AML/CTF) legislation. As part of these obligations, we are required to verify the identity of customers for certain transactions.

Identity verification is typically required for purchases exceeding $10,000 AUD, as well as in circumstances where transaction activity requires further due diligence. This process helps us detect and prevent fraud, money laundering, and other unlawful activity.

Customers may be asked to provide valid identification documents, such as a driver’s licence or passport, along with additional information where necessary. All information collected is handled securely and in accordance with Australian privacy laws.

We aim to keep the verification process as simple and efficient as possible while maintaining strict compliance standards. Most checks are completed promptly, allowing transactions to proceed with minimal delay.

By completing an ID verification when requested, you help ensure a safe, transparent, and legally compliant marketplace for all customers.