Get the information you need
We’ve answered some of the most common questions about buying and selling gold, silver, scrap metals, and coins at Spencer Bullion Exchange.
What is bullion?
What is bullion?
Bullion is an investment-grade precious metal, typically produced as bars or coins, valued primarily for its metal content rather than rarity or collectability.
How do I buy gold or silver?
How do I buy gold or silver?
Visit our store, choose your products, and complete your purchase with help from our team.
Why should I invest in precious metals?
Why should I invest in precious metals?
Precious metals such as gold, silver and platinum have been used as stores of wealth for centuries. Many investors buy them to diversify their portfolio, hedge against inflation and economic uncertainty, or preserve purchasing power over the long term.
Are your prices based on live market rates?
Are your prices based on live market rates?
Yes. Our pricing is aligned with live gold and silver spot prices for full transparency.
Which precious metal is best to buy?
Which precious metal is best to buy?
There is no one-size-fits-all answer.
- Gold is known for stability and wealth preservation.
- Silver offers a lower entry price and has significant industrial demand.
- Platinum is much rarer and is influenced by both investment and industrial demand.
How much should I invest?
How much should I invest?
This depends on your financial goals and circumstances. Many financial professionals suggest holding a portion of an investment portfolio in precious metals as part of a diversified strategy.
Is now a good time to buy?
Is now a good time to buy?
No one can predict short-term price movements. Many investors use a long-term approach and purchase regularly rather than trying to perfectly time the market.
How do you determine what my gold, silver or platinum is worth?
How do you determine what my gold, silver or platinum is worth?
The value of your precious metals is based on several factors, including the current spot price, the metal's purity, weight, condition, and whether the item has any additional collectable or numismatic value. We use professional testing equipment to accurately determine the metal content before making an offer.
Do you test my items infront of me?
Do you test my items infront of me?
Yes. We believe in complete transparency and are happy to test your precious metals in front of you. Using professional equipment, including XRF analysis where appropriate, we can verify purity and explain the testing process so you can sell with confidence.
What precious metals do you buy?
What precious metals do you buy?
We buy a wide range of precious metal items, including gold, silver, platinum, bullion bars, bullion coins, jewellery (including broken or unwanted pieces), scrap gold and silver, dental gold, gold nuggets, and selected collectable coins and banknotes. If you're unsure whether your item has value, bring it in and we'll be happy to assess it.
Can I sell broken jewellery or scrap gold and silver?
Can I sell broken jewellery or scrap gold and silver?
Absolutely. Broken chains, single earrings, damaged rings, unwanted jewellery, silver cutlery, scrap precious metals, and other items still have value based on their precious metal content. Even if an item is damaged or no longer wearable, it may still be worth selling.
Do I need an appointment to sell my precious metals?
Do I need an appointment to sell my precious metals?
No appointment is necessary. Simply bring your gold, silver, platinum, bullion, jewellery, or scrap precious metals into our store during trading hours. Our experienced team will assess your items, explain the valuation process, and provide you with a competitive obligation-free offer.
What type of collectables do you buy and sell?
What type of collectables do you buy and sell?
We deal in a wide range of collectables, including Australian and world coins, banknotes, proof and mint sets, military medals and memorabilia, numismatic items, gold and silver coins, tokens, watches, pocket watches, and other unique historical collectables. If you're unsure whether your item has value, our team is happy to assess it.
How do you determine the value of coins and collectables?
How do you determine the value of coins and collectables?
The value of a collectable depends on several factors, including rarity, condition, age, mintage, historical significance, demand, and authenticity. For bullion coins, the precious metal content is also taken into account. Our experienced team carefully evaluates each item to provide a fair and competitive offer.
Can you value inherited coin collections and military memorabilia?
Can you value inherited coin collections and military memorabilia?
Yes. We regularly assist customers with inherited collections, deceased estates, and family heirlooms. Whether you have a single coin or a large collection of coins, banknotes, medals, or military memorabilia, we can assess the items, explain what you have, and provide an obligation-free valuation.
Do you buy complete collections as well as individual items?
Do you buy complete collections as well as individual items?
Absolutely. We purchase both individual items and complete collections. Whether you're selling a single rare coin, a banknote, a military medal, or an entire lifetime collection, we're happy to assess it and make a competitive offer.
Should I clean my old coins, banknotes and military items?
Should I clean my old coins, banknotes and military items?
No. Cleaning coins, banknotes, medals, or other collectables can significantly reduce their value. If you're unsure about an item's condition, it's best to leave it as found and let our specialists assess it before attempting any cleaning or restoration.
Do your products come from reputable manufactures?
Do your products come from reputable manufactures?
Absolutely. We stock bullion products from well-known and trusted mints and refiners, including recognised Australian and international manufacturers. Every bullion bar and coin is checked by our team to ensure it meets our high standards for authenticity and quality before it reaches our display cabinets.
How do I know your products are genuine?
How do I know your products are genuine?
Every item we sell is carefully inspected and authenticated before being offered for sale. Our team uses professional precious metal testing equipment and decades of industry experience to verify the authenticity of bullion, coins, jewellery, watches, and other collectables. You can buy with confidence knowing that every product has been thoroughly assessed.
Do you test all precious metals before selling them?
Do you test all precious metals before selling them?
Yes. All gold, silver, and platinum bullion, as well as other precious metal items, are professionally tested before being offered for sale. We utilise advanced XRF technology and other industry-standard testing methods to verify purity and authenticity, ensuring our customers receive exactly what they are purchasing.
Why should I choose Spencer Bullion Exchange?
Why should I choose Spencer Bullion Exchange?
At Spencer Bullion Exchange, we pride ourselves on honest advice, transparent testing, competitive pricing, and exceptional customer service. Whether you're buying your first silver coin, investing in bullion, or selling an inherited collection, our knowledgeable team is committed to making the process straightforward, professional, and enjoyable.
Do you offer lay-by?
Do you offer lay-by?
Yes. We offer lay-by on many of our products, allowing you to secure an item and pay it off over time. Lay-by terms may vary depending on the product, so please speak with our team for current conditions.
Do I need identification to buy or sell?
Do I need identification to buy or sell?
Identification may be required depending on the type and value of the transaction, in accordance with Australian laws and regulatory requirements. If you're selling precious metals or purchasing certain products, we recommend bringing a current government-issued photo ID (such as a driver's licence or passport) to help ensure your transaction can be completed quickly and smoothly. If you're unsure whether ID will be required, feel free to contact our team before visiting.
Do you buy and sell everyday?
Do you buy and sell everyday?
Yes. We buy and sell precious metals, bullion, coins, banknotes, jewellery, watches, military memorabilia, and other collectables during our normal trading hours. Whether you're looking to purchase an investment or sell unwanted items, our team is here to assist.
Why should I buy from a local bullion dealer instead of online?
Why should I buy from a local bullion dealer instead of online?
Buying from a local bullion dealer gives you the confidence of seeing products in person, speaking directly with knowledgeable staff, and receiving immediate assistance before and after your purchase. At Spencer Bullion Exchange, you can inspect many items before you buy, ask questions face-to-face, and enjoy the peace of mind that comes from dealing with a trusted local business. We also provide competitive pricing, professional precious metal testing, and personalised service that online retailers can't always offer.
Still have questions?
Visit Spencer Bullion Exchange or speak with our team for expert advice and assistance.